Shipping & Delivery Policy
Welcome to ZOYKID. We are committed to delivering your order safely and on time. Please read our Shipping & Delivery Policy below.
Order Processing
- All orders are processed within 24–48 hours after successful order confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- Once your order is shipped, you will receive a tracking link via SMS or email.
Shipping Time
- Processing Time: 24–48 Hours
- Estimated Delivery: 3–7 Business Days
Delivery timelines may vary depending on your location, weather conditions, courier service availability, or other unforeseen circumstances.
Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout before payment.
- Free shipping offers, if available, will be clearly mentioned on the website.
Order Tracking
Once your order has been dispatched, you can track it using the tracking link shared with you.
Track Your Order:
https://zoykid.com/apps/track123
(Update the tracking link if you use a different tracking service.)
Delivery Attempts
Our courier partners will make multiple delivery attempts. If the delivery cannot be completed due to an incorrect address, unavailable recipient, or refusal to accept the package, the order may be returned to us.
Incorrect Shipping Information
Please ensure that your shipping address, phone number, and PIN code are accurate while placing your order. ZOYKID is not responsible for delays or failed deliveries caused by incorrect customer information.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product:
- Contact us within 48 hours of delivery.
- A clear unboxing video is mandatory for verification.
- Our team will review your request and arrange a replacement if eligible.
Contact Us
If you have any questions regarding shipping or delivery, feel free to contact us.
Website: https://zoykid.com
Email: support@zoykid.com (Update if different)
Phone / WhatsApp: +91 7858827445
Thank you for shopping with ZOYKID!